Customer Experience Blog

We’ve all heard it: surveys are boring. It’s safe to assume that if you are reading this article you’ve also…

Certego – the leading provider of physical security services in Finland handles on average 70000 service requests annually. Additionally, several…

Dear Surveypal customers, On behalf of the customer success team at Surveypal, I’d like to extend a warm thank you to each and every one of…

More and more organizations prioritize the customer experience (cx) to differentiate from competitors and achieve growth. In the process of…

If you are using Secure File Transfer Protocol (SFTP) to facilitate data access and transfer between Surveypal and your service,…

According to research, 96% of consumers say customer service is an important factor in their choice of loyalty to a…

If you’re anything like us, you’re probably also tired of logging into and switching between multiple apps to get things…

A successful customer feedback strategy is the backbone of the customer experience. If you’re looking to create a customer-centric organization,…

Many customer experience professionals argue that a solid introduction is key when creating a survey. This holds true not only because a…

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