Turn customer feedback into business growth
Empower every team with actionable insights from customer voices. Surveypal makes it effortless to collect, analyze, and act on feedback, whether through our unified CXM platform or our agile Survey Tool. No steep learning curves, no missed information. Just smarter decisions that drive measurable results.
Collect, analyze, and act. Smarter and quicker with Surveypal.
More than 150 million feedback received – and counting!
“With the help of Surveypal CXM we can efficiently identify, prioritize and see the impact of our development efforts in CX”
Development Manager, Entertainment and Leisure
Put the customer’s voice front and center
Not all feedback carries the same weight. With Surveypal, learn to prioritize insights and truly understand the “why” behind every comment.
Without Surveypal
With Surveypal
Everything you need to
lead & improve your customer experience
Designed to help you create a systematic and transparent way to collect, manage, and follow up on customer feedback across your entire customer journey.
Collect with Survey Tool
Capture every customer voice effortlessly.
Our Survey Tool is designed to make feedback collection seamless and adaptive. Create customizable surveys that resonate with your audience and deploy them across multiple channels—whether online, in-app, or in-person. With intuitive tools that require no steep learning curves, you’ll never miss an opportunity to gather the insights that matter.
Analyze with CXM
Transform raw data into deep insights that inform strategic decisions.
Our CXM platform consolidates and analyzes customer feedback from all sources into one unified view. Leverage advanced text and sentiment analysis powered by AI to understand the nuances behind every comment. Discover what drives customer satisfaction, and where improvements are needed.
Act for CX Excellence
Turn insights into immediate, impactful action that drives business growth.
Empower your teams with the tools they need to respond proactively and elevate the customer experience. Our solutions enable you to implement changes swiftly, measure the impact of those improvements, and continuously refine your strategy to achieve CX excellence.
Collect with Survey Tool
Capture every customer voice effortlessly.
Our Survey Tool is designed to make feedback collection seamless and adaptive. Create customizable surveys that resonate with your audience and deploy them across multiple channels—whether online, in-app, or in-person. With intuitive tools that require no steep learning curves, you’ll never miss an opportunity to gather the insights that matter.
Analyze with CXM
Transform raw data into deep insights that inform strategic decisions.
Our CXM platform consolidates and analyzes customer feedback from all sources into one unified view. Leverage advanced text and sentiment analysis powered by AI to understand the nuances behind every comment. Discover what drives customer satisfaction, and where improvements are needed.
Act for CX Excellence
Turn insights into immediate, impactful action that drives business growth.
Empower your teams with the tools they need to respond proactively and elevate the customer experience. Our solutions enable you to implement changes swiftly, measure the impact of those improvements, and continuously refine your strategy to achieve CX excellence.
Redefining customer feedback
In the fast-evolving landscape of customer experience, feedback extends beyond traditional surveys. At Surveypal, we’re redefining customer experience by embracing not only direct and indirect feedback but also paving the way for inferred feedback. Our expertise lies in helping you harness the power of customer voices across every critical touchpoint of their journey.
Bring all your feedback into one place
Worried about a colossal IT project? Worry no more. Connecting your data is quick and easy:
1. Add your source (e.g. Surveys, Zendesk)
2. Log in and create connection
3. Grab a coffee and wait for the data to load
Safe and secure
Your data belongs to you – we’re here to help you make the most of it.
Privacy
compliant
(GDPR, CCPA, etc.)
Surveypal is
100%
cloud-based
Trusted by +600
companies
around the world
ISO 27001
We’re certified
Latest blog posts
Out-of-this-world tips and expert insights on how to improve your customer experience.
Unlock the Full Potential of Customer Feedback: Introducing Flexible Sources in Surveypal CXM
How to Create Effective Customer Feedback Surveys: A Comprehensive Guide
CX Metrics vs. Reality – Are Your Dashboards Lying to You?
Hidden CX Blind Spots: What Retail Teams Don’t Know They are Missing
Transform feedback into growth opportunities
Elevate your customer experience with the power of contextually smart customer feedback. Get Surveypal and embark on a journey toward customer-centricity.
