Transform patient feedback into better healthcare experiences

Deliver exceptional care, enhance patient satisfaction, and stay ahead of the competition with Surveypal CXM

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Increase Patient Engagement

Give patients a permanent seat at the table to provide opportunities to co-create new experiences.

Improve Decision Making

Analyze patient feedback in real-time, quickly identifying trends, sentiments, and key issues to respond to concerns as they emerge.

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Optimize Resource Allocation

Allocate resources more effectively, and ensure that efforts are focused on the most impactful initiatives.

Monitor patient satisfaction continuously

Collect patient feedback seamlessly from multiple touchpoints, including satisfaction surveys, and open feedback. Our solution ensures you capture the full spectrum of patient experiences, providing a holistic view of patient satisfaction and areas for improvement.

Leverage the latest AI technologies to analyze feedback in real-time, identifying trends, sentiments, and key themes instantly. Surveypal delivers actionable insights that empower your team to make informed decisions to improve patient healthcare experience.

Customer testimonials

5.0 / 5.0

“Working with Surveypal and the team has been amazing. They have a great product that works well and gets you the insight you need from your customers.”

5.0 / 5.0

“Surveypal has allowed us to elevate our customer experiences by analyzing and taking support to the next level.”

5.0 / 5.0

“Surveypal helps us to see how we’re doing with customers on a day-to-day basis.”

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Embrace proactive issue resolution for continuous improvement

Predict potential problems before they escalate by identifying patterns in patient feedback. Surveypal helps you address concerns proactively, ensuring a smoother and more positive patient journey.

Foster a culture of continuous improvement with ongoing monitoring and assessment of patient feedback.

Guarantee patient privacy and regulatory compliance

Maintain patient privacy at all times with robust data protection measures, ensuring compliance with global regulations.

Surveypal is ISO 27001-certified and GDPR-compliant, ensuring that our data protection measures adhere to the highest industry standards, giving you confidence that patient information is managed with the utmost care and in full compliance with legal requirements.

Our 5-star customer success team

Our customer success team is there to help you make the most of the Surveypal platform. You can get help by phone, email, or chat – or learn for yourself at our support center:

Frequently asked questions

Your questions, answered.

It’s a Customer Experience Management solution, that helps organizations collect and manage customer feedback in order to improve their customer experiences.

It collects and analyzes all forms of customer feedback, from survey responses to support interactions, ensuring no insight is missed.

It’s a method that focuses on immediate engagement with customer feedback to address concerns quickly and effectively.

This involves strategic, long-term improvements in customer experience based on aggregated feedback insights.

Yes, Surveypal offers a 5-star customer support team available via phone, email, or chat.

Transform feedback into growth opportunities

Elevate your customer experience with the power of contextually smart customer feedback. Get Surveypal and embark on a journey toward customer-centricity.