Analyze open feedback at scale with AI-powered text analysis
Extract meaningful insights from every piece of customer feedback to better understand your customers and improve their experience.
Find the reasons behind positive and negative feedback
Identify which aspects of your products and services have the highest impact on customer satisfaction and discover opportunities for improvement based on the reasons for feedback.
Multilingual text analysis for global organizations
Understand customer feedback in multiple languages and get insights that are accurate and culturally relevant to address customer needs and improve satisfaction worldwide.
Manage high volumes of customer feedback at scale
Read between the lines and save hours of manual work.
Contextualize your qualitative support data
Go beyond word clouds and keywords. Capture insights by automatically analyzing the language and content of your support conversations in combination with key customer data points and other relevant data – such as open-ended feedback.
Customer testimonials
“Working with Surveypal and the team has been amazing. They have a great product that works well and gets you the insight you need from your customers.”
“Surveypal has allowed us to elevate our customer experiences by analyzing and taking support to the next level.”
“Surveypal helps us to see how we’re doing with customers on a day-to-day basis.”
Transform feedback into growth opportunities
Elevate your customer experience with the power of contextually smart customer feedback. Get Surveypal and embark on a journey toward customer-centricity.
