Customer service calculators

Discover your potential savings with our CS calculators – all data based on real-life customer service cases.

FCR ROI calculator

Calculate the monetary impact of improving your First Contact Resolution rate.

Agent efficiency ROI calculator

Calculate the monetary impact of improving your Agent efficiency rate.

Agent efficiency calculator - Customer service calculators

NPS business impact calculator

Calculate the monetary impact of improving your Net Promoter Score.

NPS business impact calculator - Customer service calculators

Management efficiency ROI calculator

Calculate the monetary impact of improving your Team Lead efficiency rate.

Management efficiency calculator - Customer service calculators

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