About us – What is Surveypal?

Amplify your insights, understand every voice, and take decisive action – Even with silent customers.

Born out of the need for more than a feedback management solution, Surveypal has evolved over the past 15 years to become the future of customer intelligence. Our product doesn’t just analyze data; it brings it to life.

By seamlessly combining unstructured data from customer tickets with structured performance metrics, we paint a clear picture of what’s happening on the front lines in customer service organizations. When something meaningful happens, they’ll not only know about it, but they’ll also understand why it’s happening.

Listen better, understand more, and act decisively with Surveypal.

“Contact centers measure experience, but rarely can use the CX-data to lead efficiently, we are changing that forever.

Kalle Reunanen

Surveypal is made out of this

Birthday cake

Over 16 years of experience

Diverse international team with 30+ employees

Pioneers in feedback management

Collaboration and growth mindset

Our Locations


Kauppakatu 3B 25
33200 Tampere Finland


Ruoholahdenkatu 21
00180 Helsinki Finland

Talk to Sales

Connect with an expert to find out how Surveypal can impact your customer service bottom line.

Do you need help with the product?

Surveypal team