Why Surveypal?

There is power in truly understanding customer feedback at any given moment – Surveypal allows you to harness it.

This is a story of how we developed our pioneer customer feedback solution into the future of AI-powered customer experience management.

Why Surveypal?

Our journey

For 16 years, we have been helping market leaders make their customers’ voices heard. During those years, we’ve helped our clients to gather millions of customer feedback surveys.

Now, we have combined that experience with the latest AI technology and sprinkled on top of it our customers’ input on what they need from a customer experience management solution. 



Surveypal was launched

Surveypal was launched in 2007 as a feedback management solution enabling organizations to collect, measure, and analyze customer feedback.

That’s why we are called Surveypal.

New ways to capture and measure customer feedback

We noticed a shift in conversations with our customers: market leaders looking to grow and strengthen their market position needed more than a survey tool to drive performance and improve customer experience.

So, we took the leap and started conceptualizing and developing new ways to listen to what customers have to say.



The Future of Customer Experience – Surveypal

Surveypal is now offering a customer experience management solution built with and for customer experience leaders who want to proactively act on customer feedback to continuously deliver great customer experiences.

“Organizations measure customer experience but are rarely able to use CX data to lead efficiently. We are changing that forever.

Kalle Reunanen

Start acting proactively on customer feedback.

Sign up, listen to your customers and take your business to new heights!

surveypal team