Free Zendesk AI Health check

Ever wondered how successful your customer service is or if there’s space for improvement? Let us tell you! Book your Zendesk AI Health Check and get a pdf report on the results.

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Zendesk AI Health check

How to get started

1. Book your health check

Fill in your business contact details and you will receive clear instructions about the next steps in your email. 

2. Connect to Zendesk

After connecting our AI engine to your Zendesk support system, the AI will start analyzing the data. The Health Check will search for discrepancies between channels, contact reasons, teams, and agents. This can take from a few to 24 hours.

3. Enjoy your results

We will go through your support operations through the scopes of overall performance, quality, and value and send you a PDF with actionable recommendations on how to improve your customer service. 

Why do an AI Health check?

While customer service is considered a competitive advantage, many support professionals drown in data with no easy way to make sense of it to streamline operations, improve the customer experience, and reduce costs.

Data-driven customer care is the name of the game for customer-centric organizations, and getting the insights your need to deliver exceptional support should not be the hardest part of your job.

Our AI Insights engine solves that problem. Here’s what you’ll get:

  • A clear overview of the state of your customer service organization
  • A PDF with advice and recommendations to improve your service processes

Customer testimonials

5.0 / 5.0

“Working with Surveypal and the team has been amazing. They have a great product that works well and gets you the insight you need from your customers.”

5.0 / 5.0

“Surveypal has allowed us to elevate our customer experiences by analyzing and taking support to the next level.”

5.0 / 5.0

“Surveypal helps us to see how we’re doing with customers on a day-to-day basis.”

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Did you know?

Already more than 600 companies in 21 countries use Surveypal.