Free Zendesk AI Health check

Ever wondered how successful your customer service really is or, if there’s space for improvement? Let us tell you! Book your Zendesk AI Health Check and get a pdf report plus a free 30 min consultation on the results.

How to get started

1.

Book your health check

The AI Health Check will go through your Zendesk data with a focus on the metrics you choose to prioritize. The Health Check will search for discrepancies between channels, contact reasons, teams, and agents.

2.

Provide your Zendesk API

Connect your Zendesk API with our AI engine, and you’re good to go. We will analyze the data and get back to you in 24h.

3.

Get your results + 30 min free consultation

We will go through your support operations through the scopes of overall performance, quality, and value and give you actionable recommendations on how to improve your customer service.

Why do an AI Health check?

While customer service is considered a competitive advantage, many support professionals drown in data with no easy way to make sense of it to streamline operations, improve the customer experience, and reduce costs.

Data-driven customer care is the name of the game for customer-centric organizations, and getting the insights your need to deliver exceptional support should not be the hardest part of your job.

Our AI Insights engine solves that problem. Here’s what you’ll get:

  • A clear overview of the state of your customer service organization
  • Advice and recommendations to improve your service processes
  • A free 30 min consultation with one of our CX experts
Surveypal provides us a better way to tailor the feedback we’re sharing internally. We get much more accurate data about our agent performance to improve the customer experience.
Mike Martello
Zendesk System Administrator
Venmo

See instant results with your CS data

Launch your free Zendesk Health Check

Did you know?

Already more than 600 companies in 21 countries use Surveypal.

Surveypal - Customer Service Insights