How to get started

1. Book your health check
Fill in your business contact details and you will receive clear instructions about the next steps in your email.

2. Connection to Zendesk
After connecting our AI engine to your Zendesk support system, the AI will start analyzing the data. The Health Check will search for discrepancies between channels, contact reasons, teams, and agents. This can take from a few to 24 hours.

3. Get your results
We will go through your support operations through the scopes of overall performance, quality, and value and send you a PDF with actionable recommendations on how to improve your customer service.
Why do an AI Health check?
While customer service is considered a competitive advantage, many support professionals drown in data with no easy way to make sense of it to streamline operations, improve the customer experience, and reduce costs.
Data-driven customer care is the name of the game for customer-centric organizations, and getting the insights your need to deliver exceptional support should not be the hardest part of your job.
Our AI Insights engine solves that problem. Here’s what you’ll get:

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