Measure your customer service experience with beautiful, customized, engaging surveys
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Survey Response Experience
The way your customers feel replying to your survey.
Origin: Early 21st century; earliest use found in surveypal.com
Deliver a memorable survey response experience
No one wants to spend their valuable time filling out a survey that looks like it barely escaped the early 00s.
Create visually appealing, personalized, and interactive customer feedback surveys that are fun to answer and hard to forget.
Make your surveys look like your brand – add your logo, colors, fonts, etc.
Give your feedback surveys a personal touch by including data from your customer records.
Interactive Answer Paths
Decide which question to show next based on responses on previous questions.
Your customers might not speak the same language. Why not engage with them in their native tongue?
Our surveys are responsive and look good on any device your customers might be using.
Metrics & KPIs
Your survey, your metrics: NPS, sliders, CES, smileys, CSAT, stars, FCR, unicorns…
We literally wrote the book on customer service metrics & KPIs.