Boost your sales strategy and accelerate your business
The customer experience starts long before the placement of a purchase order. The way you manage the experience during your sales cycle can determine the success of a long-lasting customer relationship. Surveypal can help you design and execute a customer feedback process across the different stages of your sales cycle to elevate the sales experience and grow revenues.
Optimize your sales process
Improve your sales process based on actionable feedback insights. A sales process that resonates with prospects and leads will enhance the customer experience and deliver better results.
Asses the quality of sales meetings & audit offers
Drill down on feedback to make your sales meetings more effective. Enable your sales managers to better understand how you customers perceive your market offering and provide solutions better suited to solve their problems.
Integrate to your CRM
Push all customer related feedback data in your CRM, access that information at your convenience and personalize the sales experience.
Are you a Salesforce user? Learn what you can do with Surveypal for Salesforce
Consider this. After a face-to-face meeting or an online product demo ask the customer to give feedback on the performance of your sales team. Use that feedback to develop sales communication skills and improve sales process effectiveness & efficiency.
Identify upselling opportunities
Engage in dialogue and nurture the customer relationship after you have closed the deal. This will allow you to discern opportunities for upsell or cross-sell.
Increase customer retention
Use customer feedback surveys to find out the reasons why a customer has jumped ship, learn from your mistakes, and use them to further develop your business.
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