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SMS Surveys for Zendesk Talk

Measure your phone support experience with Surveypal for Zendesk Talk

 

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Give your customers the call center they deserve

Gather feedback from customers who receive support over the phone. Drill down on the most important call center KPIs and figure out how to boost call center agent performance.

A simple customer satisfaction survey on a cell phone

Get CSAT feedback via text through Zendesk Talk

Our Zendesk Talk survey integration lets you trigger SMS CSAT surveys after the completion of a phone conversation and monitor customer satisfaction.

Track call center performance

Integrate Surveypal with Zendesk Talk, learn what your customers think about the support they receive and discover how to improve your daily operations.  

Access feedback in your Zendesk ticketing system  

Surveypal brings all the feedback data collected via a text survey back into your Zendesk ticketing system. This way you can access all customer data in the same platform you use to manage all other channels.  

Do you have any questions about Surveypal’s Zendesk Talk integration?