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Surveypal surveys for Zendesk Support

Use people-powered data to track the quality of the customer service in Zendesk Support

 

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See the integration in action

Check out this video for an overview of Surveypal for Zendesk Support.

Take your support experience to the next level 

Your customers’ opinion of the support they received can make or break your business. Our Zendesk Support survey integration allows you to capture and act on customer feedback to ensure an elevated experience.

A Zendesk customer effort score survey

Custom-made Zendesk survey content

Why limit yourself to a simple satisfaction rating?  With our Zendesk Support integration  you can decide which questions to include in your customer feedback surveys and get the answers to the questions that really matter.  

Embed survey questions in the email invitation  

Allow you respondents to start answering immediately and engage with them right from the start.  

Enrich the support experience

Trigger actions based on negative feedback and turn your unhappy customers into ambassadors.  

Surveypal provides DealDash an excellent way to gather customer satisfaction feedback in a low effort, data friendly format. This results in a better customer experience and provides faster, more convenient performance feedback to our employees.

Mark Lee
Mark Lee Head of Customer Support at DealDash

Learn what you can do with Surveypal and Zendesk Support