Use our all-in-one Zendesk Survey Integration to engage with your customers in different channels
Get a multi-dimensional view of your clients by connecting Surveypal with your Zendesk products.
Make informed decisions and build long-lasting relationships
Listen to the customer and deliver experiences that scale your business. Our integration enables you to synchronize data in real-time between Surveypal and Zendesk and gain valuable insights to transform your business.
Expand your Zendesk surveying capabilities
Take Zendesk satisfaction ratings one step further and include the questions of your choice in your surveys. Measure VoC metrics such as Customer Satisfaction, Net Promoter Score, CES, or FCR to figure out where you stand with your customers and what you can do better.
Personalize the survey experience
Tap into your Zendesk records, personalize your surveys to include customer name, agent name, and more to increase response volume.
Strengthen your brand reputation
Surveypal enables you to customize the look and feel of your Zendesk CSAT surveys by adding background images, brand colors, customfonts, your logo, etc.
Deliver exceptional customer service
Give your customer care agents the means to perform better by accessing real-time data and track customer feedback by ticket, facility, time of day, and more.
Visualize critical information
Get an overview of all customer feedback data either in Zendesk or in Surveypal. Create dashboards in Zendesk using your survey results presented in easily accessible and understood formats.