Not just a run-of-the-mill survey app for your contact center
Customer feedback solution for Genesys Cloud
Capture real-time feedback insights, get a holistic view of your customers, and give your customer service team the tools to deliver a customer experience that’s out of this world
Surveypal is a Genesys Cloud premium app
“We realized right from the start that our values are aligned with those of Surveypal and we would be able to build a feedback process for our customer service that fits our needs and meets our expectations.”
Created for your CS manager
Pinpoint improvement opportunities in people, processes, and products
Works with your agents
Promote front-line agent engagement and efficiency.
Powered by your customers
Engage your customers in conversation and make them feel listened to.