Capture customer voices from everywhere and consolidate them in one system

In today’s fast-paced, multi-channel world, your customers are sharing their experiences in countless places, from surveys and online reviews to social media and more. Surveypal CXM enable you to capture feedback from every channel, consolidating it seamlessly into one system. With flexible integration options like APIs and Excel imports, you’re always connected to your customers’ voices, no matter where they are.

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Collect customer feedback anywhere

Your customers speak in many ways:
From structured surveys and unstructured reviews to social media comments and beyond, customer feedback comes in many formats. Surveypal CXM gathers all these voices into one central hub, ensuring no insight is ever missed.

Surveys & reviews: Easily integrate traditional surveys and online review platforms.
Custom data sources: Whether it’s a dedicated feedback portal or a third-party system, our integrations make it possible.

Consolidate your data in one system

One central source of truth:
Stop juggling multiple systems and start enjoying a unified view of your customer feedback. Surveypal CXM consolidates data from all channels so that you can analyze, act, and optimize your customer experience effortlessly.

Streamlined dashboard: Access all feedback from one easy-to-use interface.
Comprehensive analysis: Correlate feedback from diverse channels to uncover the full story behind customer sentiment.
Unified reporting: Generate reports that span all data sources, providing a holistic view of your customer experience.

Seamless integration options

Flexible and powerful connectivity:
Surveypal CXM is built to integrate with your existing tech stack, offering various options to ensure that every customer voice is captured and connected.

APIs: Use our robust APIs to integrate customer feedback from custom systems and platforms.
Webhooks: Receive real-time updates as feedback is submitted, ensuring you’re always in the loop.
Excel imports: Easily import data from legacy systems or spreadsheets to consolidate your historical feedback.

Customer testimonials

“Working with Surveypal and the team has been amazing. They have a great product that works well and gets you the insight you need from your customers.”

“Surveypal has allowed us to elevate our customer experiences by analyzing and taking support to the next level.”

“Surveypal helps us to see how we’re doing with customers on a day-to-day basis.”

Ready to connect all your customer data?

Experience a truly connected customer experience management system that aggregates every piece of feedback. No matter where it originates. With Surveypal CXM, you gain the insights needed to drive smarter, data-driven decisions and deliver exceptional customer experiences.