Explore feedback in the customers’ own words

Fragmented feedback across multiple systems hides the true story of your customer experience. Browse through real customer comments to uncover authentic insights. The Feedback Browser centralizes every piece of customer input. Look deep into trends, uncover pain points, and drive actionable change.

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Your unified CX hub

No more juggling between disparate platforms. The Feedback Browser gathers feedback from all your data sources into one intuitive interface. Each origin is given its own dedicated tab to preserve context and metadata integrity, ensuring you always see the data exactly as it was captured.

  • Centralized visibility: View all customer feedback in one place.
  • Consistent data structure: Each tab reflects the unique nuances of its source, allowing for precise comparisons and insights.

Effortless analysis

Transform raw data into strategic insights with advanced filtering, sorting, and export capabilities.

  • Seamless navigation: Effortlessly switch between tabs to explore different feedback sources.
  • Smart filtering & sorting: Isolate the insights that matter most by applying filters for time periods, sentiment, metadata (like city, segment, or channel), and score ranges.
  • Custom time frames: Analyze trends over preset or custom date ranges to capture the full narrative of customer interactions.

From data to action

The Feedback Browser is more than just a tool. It’s your gateway to customer-centric transformation.

  • Actionable insights: Drill down into individual feedback details with just a click. Uncover the context behind every comment, from customer IDs to submission channels, to adress issues quickly.
  • Effortless reporting: Export all your consolidated feedback to Excel, complete with all metadata, so your team can analyze, share, and act on the data further with confidence.

Align teams around customer reality

Browse through feedback tagged by themes and enriched with sentiment analysis to benefit from a shared source of truth. Product, support, marketing, and leadership teams can all access the same unfiltered voice of the customer, grounded in real experiences and sentiment.

  • Increased transparency: This easy access to the customer voice breaks down silos, fosters cross-functional empathy, and ensures everyone is working from a common understanding of what customers truly want and need.
  • Common goals: As a result, decisions become faster, more customer-centric, and more strategically aligned. This reduces internal guesswork and increases the impact of every initiative.

Unlock the full spectrum of your customer voice

Fragmented feedback across multiple systems hides the true story of your customer experience. The feedback browser centralizes every piece of customer input. Empowering you to dive deep into trends, uncover pain points, and drive actionable change.

Book a demo

A unified hub for every customer interaction

No more juggling between disparate platforms. The Feedback Browser gathers feedback from all your data sources into one intuitive interface. Each origin is given its own dedicated tab to preserve context and metadata integrity, ensuring you always see the data exactly as it was captured.

  • Centralized visibility: View all customer feedback in one place.
  • Consistent data structure: Each tab reflects the unique nuances of its source, allowing for precise comparisons and insights.

Analysis made effortless

Transform raw data into strategic insights with advanced filtering, sorting, and export capabilities.

  • Seamless navigation: Effortlessly switch between tabs to explore different feedback sources.
  • Smart filtering & sorting: Isolate the insights that matter most by applying filters for time periods, sentiment, metadata (like city, segment, or channel), and score ranges.
  • Custom time frames: Analyze trends over preset or custom date ranges to capture the full narrative of customer interactions.

Turn data into action

The Feedback Browser is more than just a tool. It’s your gateway to customer-centric transformation.

  • Actionable insights: Drill down into individual feedback details with just a click. Uncover the context behind every comment, from customer IDs to submission channels, to adress issues quickly.
  • Effortless reporting: Export all your consolidated feedback to Excel, complete with all metadata, so your team can analyze, share, and act on the data further with confidence.

Customer testimonials

5.0 / 5.0


“Working with Surveypal and the team has been amazing. They have a great product that works well and gets you the insight you need from your customers.”

5.0 / 5.0


“Surveypal has allowed us to elevate our customer experiences by analyzing and taking support to the next level.”

5.0 / 5.0


“Surveypal helps us to see how we’re doing with customers on a day-to-day basis.”

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See the complete picture

When you consolidate every customer voice, you gain the clarity needed to drive real change. The feedback browser empowers you to break through data silos, uncover hidden trends, and turn every piece of feedback into a stepping stone for improved customer experiences.

Book a demo