Surveypal
customer stories
See how other customer service teams use Surveypal to gather and analyze critical customer feedback.
How LocalTapiola is standing out with its customer experience
LocalTapiola, one of the biggest insurance companies in Finland, is committed to offering a comprehensive and proactive service by focusing on the customer experience. In order to deliver an elevated…
How CivicInfo, BC is safeguarding data privacy with Canadian-hosted surveys
CivicInfo BC is a government information hub in British Columbia, Canada. The incorporated, not-for-profit society functions as a data aggregator providing online information services to local governments in the province….
How Pakettipiste is reshaping the parcel locker delivery experience
In October 2018, Pakettipiste launched its parcel locker network by setting up its first locker station in Helsinki, Finland. By the end of 2019, the parcel logistics service had already delivered its one-millionth parcel. In 2020, Pakettipiste is looking to double…
How Certego improves the customer experience at every touchpoint
Certego – the leading provider of physical security services in Finland handles on average 70000 service requests annually. Additionally, several projects are in the works on a daily basis at…
How Lojer Group boosts performance with real-time feedback
Lojer Group, the largest manufacturer of medical furniture in the Nordics, wanted to build a customer feedback process that would allow them to track customer feedback in real-time. This is…