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Out of this world tips and expert insights on how to improve customer service experience.
Over the last months we’ve been hard at work preparing for the General Data Protection Regulation, most commonly known as the GDPR. GDPR…
Read moreIf you are reading this, I’m sure you are aware that Zendesk built into their customer support ticketing system a…
Read moreThe General Data Protection Regulation (GDPR) comes into play in the European Union in May 2018 and it fundamentally impacts the way…
Read moreAt Surveypal, customer trust is at the core of everything we do. During the past years, we have been working…
Read moreThe term Customer Relationship Management is very popular in business settings and for good reason. Ultimately, Customer Relationship Management, or…
Read moreCustomer feedback data has no place in an Excel sheet, it belongs in Salesforce. With this in mind, we are…
Read moreOver the course of the past few years, technological advancements in the fields of business intelligence, artificial intelligence, and messaging…
Read moreYour relationship with your customers is nothing more than a series of interactions along the end-to-end customer journey. Therefore, the…
Read moreSAN FRANCISCO, CA – January 3, 2017 – Surveypal Inc. announces the launch of its secure, enterprise survey platform in Canada,…
Read moreSurveys are a valuable tool that generates actionable insights for any business. That is, if utilized correctly. It doesn’t take…
Read moreWhy is everybody so obsessed with the Net Promoter® Score? Well, mainly because the NPS is a great indicator for…
Read moreAt Surveypal, we are constantly striving to provide our customers with seamless solutions that allow them to get the most…
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