Out of this world tips and expert insights on how to improve customer service experience.
Over the last months we’ve been hard at work preparing for the General Data Protection Regulation, most commonly known as the GDPR. GDPR…
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If you are reading this, I’m sure you are aware that Zendesk built into their customer support ticketing system a…
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The General Data Protection Regulation (GDPR) comes into play in the European Union in May 2018 and it fundamentally impacts the way…
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At Surveypal, customer trust is at the core of everything we do. During the past years, we have been working…
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The term Customer Relationship Management is very popular in business settings and for good reason. Ultimately, Customer Relationship Management, or…
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Customer feedback data has no place in an Excel sheet, it belongs in Salesforce. With this in mind, we are…
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Over the course of the past few years, technological advancements in the fields of business intelligence, artificial intelligence, and messaging…
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Your relationship with your customers is nothing more than a series of interactions along the end-to-end customer journey. Therefore, the…
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SAN FRANCISCO, CA – January 3, 2017 – Surveypal Inc. announces the launch of its secure, enterprise survey platform in Canada,…
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Surveys are a valuable tool that generates actionable insights for any business. That is, if utilized correctly. It doesn’t take…
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Why is everybody so obsessed with the Net Promoter® Score? Well, mainly because the NPS is a great indicator for…
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At Surveypal, we are constantly striving to provide our customers with seamless solutions that allow them to get the most…
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