More than 600 companies in 21 countries use Surveypal
Everything you need to
lead & scale your support operations
Our AI-driven insights engine identifies trends, patterns, anomalies, and possible issues in your daily customer service operations and sends notifications to keep you in the loop.
Easy KPI overview
All your strategic KPIs are one click away. See how your core metrics develop over time and how they correlate with each other.
The overview combines the KPIs of your choice to give you a well-rounded first glance at the health of your contact center.
Dig deeper and get the whole, accurate picture by looking at your strategic KPIs through multiple perspectives and take corrective action when things don’t go according to plan. Examine KPIs from the following perspectives:
is designed together with
“Surveypal has allowed us to elevate our customer experiences by analyzing and taking support to the next level.”
Hassle-free Zendesk integration
Worried about a colossal IT project? Don’t be.
Connecting to your technology is fast and easy. Surveypal seamlessly integrates with Zendesk to give you a deeper understanding of your day-to-day operations.
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Trusted by +600
around the world
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